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What our valued customers have to say

NQ Caravan Rentals
Based on 29 reviews
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Paulette LambertPaulette Lambert
11:44 02 Jul 24
Awesome service, nothing was too difficult. We hired Daz the camper, and it had everything we needed (we paid a little extra for linen). I would recommend to anyone wanting to hire a camper or van to use this great company
Tina MaherTina Maher
05:20 13 May 24
Rented a van off these guys for 2 weeks ...stress free awsome holiday through outback Queensland! Give them a call and book 😁 also caravan was spotlessly clean and staff were amazing to deal with. Thanks guys
Derek AuretDerek Auret
23:10 23 Mar 24
Booked a month in advance, my first holiday in 3 years, road trip to my cousins wedding on gold coast. pick up 9 am Sunday. Holiday trip starts 11am Sunday. First I noticed the van was damaged in the rear and was told it had been reversed into a tree. Next I was shown how the front window is bolted shut because previous customers had damaged it. So at this stage I was wondering what sort of a backyard outfit this is, despite the people being nice. Having no option but to proceed I then was told the riding lights or tail lights were out of action, a 10 day trip with no chance to travel at night. Then I was told the fridge gas function would sort itself out, which was a lie based on that the signal shown was a gas lock-out. Then I was told to be gentle with the jacks. It turns out NQ have put overlength jacks on this van to prevent them being used in the normal manner, because when I did try to level the caravan and "rocked it" to enable the jacks to be vertical, the door would not open, which meant this van cant be levelled. So pulled into a truck stop because we could not travel at night. trucks whistling past. Granddaughter scared, nobody sleeping. No ventilation at our bed, no fridge. Well I felt like un-hitching the caravan then and there. Instead this review. Ah I forget, they forgot to both engage and lock the hitch, told me I was ok to drive off. I noticed it 4 km later. We are promised some vague credit against a future hire. Like I said my first holiday in 3 years partially spoilt by this outfit. The wedding was great. I attach photo so you can see the jack lengths and appreciate the truth of this review.
Adrian ArbuckleAdrian Arbuckle
04:04 22 Jan 24
I have been using NQ Caravan rentals on and off for a couple of years now. Most recently I hired (via our insurance Suncorp) one of their Ford Rangers for over 2 months as my vehicle was being repaired by the insurance company. I have found NQ Caravan Rentals to be absolute amazing to deal with and nothing was ever a problem for them. Great well maintained vehicles and the price is on point to (although my costs were covered by insurance) Highly recommended this local company. Need a ute, Caravan or both? Don't hesitate to give these guys a call!
Jeremy TweedieJeremy Tweedie
04:42 29 Oct 23
Couldn't recommend the NQ Caravan Rentalteam enough. My experience was great from initial booking to drop off. Nothing was ever a problem and all my queries were answered promptly. Thanks for offering such great service.
Johnson GraceJohnson Grace
05:29 11 Sep 23
These guys are different to other car rental places in Townsville. Being a small business they are not burdened by policies and they were really flexible with car return etc.We hired a Ford Ranger from NQ Caravans when our car broke down so we can continue our trip to Cairns. Their own caravans came with Elecbrakes bluetooth setups so their cars did not have electric brakes fitted whereas our caravan required one. They managed to offer an alternative solution which allowed us to use our own caravan with their vehicle.
Rosslyn CampbellRosslyn Campbell
02:07 28 Aug 23
As a Grey Nomad living permanently on the road things amuse me.Your BIG "NQ" painted in yellow seems to loose the effect when first viewed it looks like NO caravan rentals... 😁🌞 not the best choice of colour I'd guess.🤷‍♀️👣😎🚍
mere nealemere neale
11:14 14 Jul 23
This review is written by my husband---he insisted (lol). Recently my wife, daughter and I rented a Jayco Expander from NQ Caravan Rentals for ten days and the overall experience was absolutely fantastic! The caravan we rented was clean and had everything we needed for our purposes. Furthermore, it was all set up for us when we arrived---we walked in with our luggage, unpacked it, and started looking around the local area. Nice and easy, just the way I like it. Throughout the rental period, the crew from NQ Caravan Rentals remained accessible and supportive (I had to make a couple of calls owing to our first-time experience using a caravan and not knowing what buttons to press etc. Yeah, I know…basic stuff…but the calls were answered, even on a public holiday! That’s impressive in my book!) If you are looking for a reliable and customer-focused hire caravan service, I recommend going with these guys from Townsville. By the way, my wife left her computer in the caravan after our hire period, I left my electric hair trimmer and reading glasses. When we rang for someone to look for these items, they were quickly located and kept safe until we picked them up on the way back from the Tablelands. That's first class service, that is! Thanks NQ Caravan Rentals.
00:59 27 Jun 23
Wow, what an Amazing team! These days it can be few and far between getting a positive, professional outfit like the NQ Caravan Rentals crew. From their easy to navigate website to their personal approach when I arrived to pick up my van was second to none. They were so helpful getting me sorted and on my way for an exciting holiday with my kids. Even telling me some secret spots to visit. 😂Can’t recommend them highly enough. Will be hiring from them again for my next adventure in North Queensland.
Ibrahim SIbrahim S
10:20 24 May 23
We thoroughly enjoyed ourselves exploring Far North Queensland in KAI, and genuinely see ourselves going back again to see more of what the Sunshine State has to offer. A life-changing experience in the best way possible to say the least.Absolutely stellar service from Nat, Hayden and the team. Before we even landed in Townsville, Nat had reached out to give us advice on places we ought to see, and things we ought to do. She also offered to pick my companion and myself from the airport and bring us to the garage. Unfortunately for us, the fridge we had booked broke the night before we got there, and the replacement was held up. A small hiccup that was easily fixed with an esky provided by the NQ Caravans team, and some ice we got from Cole's. The rest of the gear we had booked was working perfectly fine, and made the journey all the more enjoyable.The truck was in immaculate condition, and clearly extremely well maintained, giving us the peace of mind to tackle the brutal Far North Queensland roads. Being of a relatively recent make also meant it was also equipped with all the modern amenities and safety features one might hope for, more than we really needed but there if you do. I daresay it was put together better than rentals I've had from some big brand chains.Nat made sure my companion and I were well situated and informed on everything we needed to know, making the handover as smooth as possible. We were even allowed to drop the truck off on a Saturday morning despite them being closed! Responses from the team were always prompt and proactive even, which inspired confidence for two travelers on their first big adventure together! I'm struggling to find feedback to give on how the whole experience could be improved outside of sheer bad luck (re: the fridge).This review's a couple months delayed, but I suppose that's a testament to just how highly I'd recommend these folks! Massive thanks to Nat and the team for this spectacular experience. If you're looking to tour Far North Queensland, look no further.
Rob LaporteRob Laporte
08:55 04 May 23
Great people to deal with, vans are cleaned well and in good condition
Jon SpelmanJon Spelman
14:15 30 Apr 23
A* service from start to finish. Hayden and the team will look after you to ensure you have a trip of a lifetime and zero stress ! - with spacious caravans and such an easy booking process you can’t be left disappointed. We booked late and Hayden ensured eveything ran smoothly despite it being peak season. There is no better way to experience North Queensland than with its very own family operated NQ Caravan Rentals. An absolute must - will be coming back - Thank You
Stephen KingStephen King
07:11 30 Apr 23
Amazing people to work withVan was sparkling clean like new..Had great knowledge of the areaThankyou NQ Caravan rentals for a memorable holiday 💖
Sue RobbinsSue Robbins
23:33 29 Jan 23
WOW!! What a trip. Can't thank the team at NQ Adventure Rentals enough for all their help. Amazing communication, great service the best staff. Thank you.
Megan BalnavesMegan Balnaves
13:04 03 Nov 22
After suffering from PTSD and anxiety for many years travelling from Vic to Townsville was a big step out of my comfort zone without my partner and with my 4 kids. I can very highly recommend NQ Caravans who made our journey and accommodation very easy. They made everything straight forward and thanks to them and others we had the most amazing holiday. Thanks for the friendly customer service!
aline herzogaline herzog
04:11 22 Sep 22
Highly recommend NQ Caravan Rentals for your next get away. Great communication and fantastic service.
Aaron RienietsAaron Rieniets
00:34 18 Aug 22
Great service. Went camping for the weekend, and we were set up with a camper that was kitted well beyond what we were expecting.Looking forward to doing it again soon.
Mick GuineaMick Guinea
21:17 10 Jul 22
Our first time hiring a van, and the service and whole experience was perfect. The van and its equipment were all in great condition and the process of collection and return was seemless. Nothing but praise for this NQ business.
Carina SchmittCarina Schmitt
11:27 02 Feb 22
Had a fantastic weekend away in an NQ Caravan Rentals van! Hayden was so knowledgeable with the handover and couldn’t do enough to ensure everything was set up perfectly. The van was as good as a hotel- clean, comfy and modern. Thank you NQ Caravan rentals- will be recommending to everyone and booking in again very soon.
Tamara ManuelTamara Manuel
21:03 21 Jan 22
This was our first time hiring a van from NQ Caravan Rentals and we were extremely happy and would definitely rent again! We were very impressed with the handover from Hayden and the team and loved that the van came fully equipped with everything you need. They have really thought of everything that you would need for your holiday! The air con on the van that we had hired wasn’t working and the team brought out another van for us and set it up free of charge. That level of service was really appreciated, especially as it was extremely hot at the time. Thank you Hayden and the team you guys are great!
Rebekah BattyRebekah Batty
10:38 20 Aug 20
Had an amazing weekend away! Cannot recommend NQ Caravan Rentals enough, their vans are like hotels on wheels and their customer service exceptional
Bob BobblyBob Bobbly
00:08 27 Nov 18
What an amazing Holiday we had from the easy of booking the owner Hayden was so good the caravan was top quality and so clean, loved the coffee machine we will definitely be doing it again
Rebecca BisonRebecca Bison
01:58 26 Oct 18
I highly recommend this company for your next holiday adventure. Great service, clean and comfortable vans with all your creature comforts.
chris bisonchris bison
23:20 24 Oct 18
Excellent people to do business with they cannot do enough for you, our caravan was new clean and very comfortable. Great added touch of a coffee machine as well.
Agatha KimAgatha Kim
01:19 24 Oct 18
Had great fun in one of NQ's caravans driving up the coast of QLD. Great service and would highly recommend to anyone looking for a relaxing camping holiday with some creature comforts included! Especially loved the awesome coffee machine inside, nice touch!
Mary KayMary Kay
22:56 23 Oct 18
We've hired a number of caravans over the years, here and overseas and I can say that the experience I have received from NQ Rentals and from Haydon has been the best yet!! The van was immaculately presented and it had everything that we could ever want...even a very fancy coffee machine!! All you want out of a holiday is fun, relaxation and stress free exploration and thanks to our van from NQ Rentals, this was possible. Thank you so much and we'll be back next year!!!